F.A.Q.

BUYER REQUIREMENTS

SaveOnAV ships to most countries, but you MUST be over the age of 18. Please email us at sales@SaveOnAV.com for specific information regarding this policy.

CENSORSHIP

All of the movies you see on our site are censored unless otherwise noted in our catalog. Censored movies contain matrices (mosaics) that blur male/female genitalia.

VIEWING/COMPATIBILITY OF DVDs

SaveOnAV does not guarantee playback of DVD titles we ship on all brands/models of DVD players. We recommend, however, that they be viewed using DVD players that meet both of the following criteria:

• manufactured no earlier than mid-2002
  
• support the DVD-R format
  
  Should you be concerned about whether our DVDs are compatible on your DVD player, we recommend an initial purchase of 1 DVD. For a partial listing of DVD players that are likely compliant, please click here.
  
  Those of you who wish to view DVDs on your PC will require both a DVD-ROM and DVD software such as Intervideo WinDVD available at www.intervideo.com or Cyberlink PowerDVD available at www.gocyberlink.com.
  
  If at first a DVD you purchase from us does not play when inserted, please try ejecting it and then reinsert it into your player.
  
  DVD movie times listed on our site are approximate. Please note that movie components such as special features, multiple-angle shots and photo galleries do contribute towards DVD movie lengths and thus, perceived differences in the actual length of a title may be a result of not accounting for said components.
  
  Please note that DVD titles on our site may differ in quality and relevant information is provided on our site for a given title as follows:
  
• the title is DVD-quality with a menu OR
  
• the title has been transferred in its entirety from VHS, but does not have a menu ORthe title runs longer than 2 hours, but the quality is less than that of VHS

VIEWING/COMPATIBILITY OF VCDs

All VCDs purchased from SaveOnAV are PC-compatible. To view a VCD on a PC, you may use one of the following software:

• Microsoft Windows Media Player Visit website
  
• Power DVD Visit website
  
• Win DVD Visit website
  
  Most titles purchased from SaveOnAV can be played on CD-R-compliant DVD/VCD players. The reason our movies cannot be played on all DVD/VCD players is that they come on "unpressed" CD-Rs. "Pressed" movies can be read by any DVD/VCD player. Our "unpressed" movies, on the other hand, can be read by many, but not all DVD/VCD players. For a partial listing of DVD/VCD players that are CD-R-compliant, please click here.

COSTS

• VCDs on 1 disc are $4.95 while those on 2 discs for 1 tittle are $7.90.
  
• DVDs on 1 disc are $8.50
  
• $8 for shipping/handling to any destination, whether you order 1 title or 20.

DISCREET PACKAGING

• Packages shipped will NOT display "SaveOnAV" (only our street address) out of respect for the privacy of customers.
  
• Titles shipped will not come with inserts and casing, thus reducing the weight of packaging and the risk of embarassment in case the wrong person opens your package ;-)
  
• For increased privacy, each title shipped to you will only have a small sticker with a number on it. You will receive an email notification from SaveOnAV upon shipment of your order containing a list that matches the number on each sticker to a movie title. Please note that each number also corresponds to an "Item #" indicated on our site for a particular movie.

REFUND/EXCHANGE POLICY

We're sorry - we do not offer refunds nor may you exchange titles. Therefore, please double-check details when you place your order!